Devoted Dollars™ See Your Doctor, Earn Rewards

How do I earn rewards?

Just complete the item listed on the coupon and we’ll automatically send you a Visa^® prepaid card for the amount shown. Here are a few important things to know:

• For 2020, most PCP visits qualify for a reward, including telehealth visits. But when you see your PCP for only imaging, labs, and other simple procedures, you won’t earn a reward for that visit.
• For 2021, see your PCP within 90 days of your plan start date to earn the First PCP Visit reward.  You’ll receive the reward for either an in-person or telehealth visit.
• You can earn the cancer screening rewards only if you’re due for the screenings in the plan year. Check with your doctor to find out.
• You can earn the reward for Routine Diabetes Exams only if you have diabetes. And you have to get all 3 of these tests in the same plan year to earn it: blood sugar test (HbA1C test), eye exam (retinopathy exam), and kidney exam (nephropathy exam).

When will I get my reward?

It can take up to 90 days, depending on when we get the claim from your provider. Once we receive the claim, we’ll automatically send you the Visa^® card. If it’s been 90 days and you haven’t received a reward that you’re owed, call us at 1-800-338-6833 (TTY 711).

Do the Visa^® cards expire?

Yes, they expire after 12 months. So don’t wait to treat yourself!

Can I opt out of Devoted Dollars?

Of course! Give us a call at 1-800-338-6833 (TTY 711). We’ll remove you from the program.

Where can I spend my rewards?

You can use your Visa^® Card at most places that accept Visa, both in-store and online. Starting in 2021, there are some limits. For example, you can’t use rewards on medical expenses, alcohol, or gambling.  Learn more.

Can I get cash instead?

Nope, you can’t use your reward card to get cash.

Do I need to activate my Visa^® card?

No, it comes loaded and ready to use. All you have to do is decide how to spend it!